Prospects who missed a booked demo

Demo no-show follow-up

Send within four hours of a missed demo — same business day. Tone is no-blame and assumes the calendar invite got buried, not that they're avoiding you. Include a one-click rebooking link, not a "let me know your availability" ask. Skip this and send a soft breakup email if they no-show twice in a row.

Use this in Tonic Desk Email template

The template

Ready to copy

Subject: Missed you at 2pm — happy to rebook

Hi {{first_name}},

Calendar grenade went off, I take it. No worries — these things happen, and a 30-minute slot is rarely the priority when something blows up at 1:55.

I held the time, so I have a recording of the walkthrough I'd planned for you specifically — I can send it over if it's easier than meeting. It covers {{specific_use_case}} and the two integrations we discussed on email: {{integration_1}} and {{integration_2}}.

If you'd rather see it live, here's my calendar with a few options this week: {{rebook_link}}

No pressure either way. If now isn't the right moment, just tell me when to circle back.

{{your_first_name}}

Placeholders

Variables you'll need to swap in

{{first_name}}
Prospect's first name
{{specific_use_case}}
The use case from your prep call/notes
{{integration_1}}
First integration they asked about
{{integration_2}}
Second integration they asked about
{{rebook_link}}
Calendar/scheduling link
{{your_first_name}}
Your first name
Skip the copy-paste

Use this in Tonic Desk

Import this email template into Tonic Desk in one click. Variables auto-map to your contact and deal fields, so the next send is a single keystroke away.

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