The 4x price jump problem
Freshsales Growth costs $11/user/month. But it includes only one sales pipeline, basic workflows, and limited reporting. The moment your team outgrows that — and most teams do within 3 months — you jump to Freshsales Pro at $47/user/month.
That's a 4x price increase for the next tier up. There's nothing in between. You either live with Growth's limitations or pay $47/seat.
Tonic Desk pricing scales gradually: Starter at $19, Professional at $39, Business at $59. No 4x jumps.
The storage and contact cap problem
Freshsales imposes limits that bite as your team grows:
- File storage: 5 GB per user on Pro. A team that tracks email attachments and documents fills that within months.
- Marketing contacts: Capped at 500 on Growth, 1,000 on Pro. Exceed the cap and you pay overage fees or lose marketing functionality.
- Bot sessions: 2,000/month on Growth, 3,000 on Pro. If you use Freshsales for lead capture, you'll hit this quickly.
Tonic Desk Professional includes 20 GB storage per user, unlimited contacts (including marketing contacts), and no session caps on lead capture forms.
The export throttle problem
Freshsales rate-limits data exports to 5 per day on Growth and Pro plans. If your team runs daily reports or syncs data to external tools, this cap creates a bottleneck. Your own data, and you can only export it five times a day.
Tonic Desk has no export limits. Export your data as often as you need. It's your data.