Outbound Sales

Cadences that send. Replies that route. Deliverability that survives.

Outbound is a numbers game and a deliverability game. Tonic Desk gives you both — sequenced touches, list-building inside the CRM, and inbox warming that does not get your domain blacklisted.

Key workflows

How outbound sales actually use Tonic Desk

Multi-step cadences with branching logic

Build a sequence: day zero email, day three LinkedIn touch task, day five reply-to-the-thread email, day eight call task, day twelve break-up email. If a prospect replies, the cadence pauses and routes to the owner. If they click the demo link, they get pulled into the discovery cadence instead. You write the steps once and ship them across every account in your ICP list.

List-building from inside the deal record

You are working an account. You need three more contacts at that company. Tonic Desk pulls them from the enrichment connector, lets you dedupe against existing contacts in two clicks, and adds them straight into the cadence with the right merge fields populated. No CSV juggling. No "import error: row 4 has invalid email."

Deliverability monitoring built in

Every sending mailbox shows real-time deliverability stats: bounce rate, spam complaints, reply rate, domain reputation. When something drifts — a bounce rate climbing past 3% or a complaint hitting 0.1% — Tonic Desk pauses the cadence on that mailbox before it nukes your domain. Inbox rotation and warmup happen in the background.

Before & after

What changes when you switch

Before

Before: A separate Outreach license for cadences ($100+ per seat), a separate Apollo license for prospecting ($79 per seat), and a CRM that does not know about either. Reps copy-paste names and statuses between three tools. Reporting is impossible because the data lives in three places.

After

After: Cadences, prospecting, and CRM in one place. Every touch on a contact is logged automatically. The reply rate, the meeting-booked rate, and the closed-won rate all sit in one funnel report. One tool. One cost line.

Before

Before: A rep blasts 800 contacts on Tuesday morning. Bounce rate is 12%. Three days later your domain reputation is in the toilet and even legitimate replies land in spam.

After

After: Send caps per mailbox per day. Auto-pause on bounce-rate thresholds. Email validation before send. Domain warmup runs in the background on new sending mailboxes. Your sender reputation survives the team going hard on Q4.

Before

Before: A prospect replies "not now, ask me in six months." You set a Google Calendar reminder. You forget anyway because you change jobs or the reminder gets buried under standups.

After

After: "Snooze and resume on 2026-12-01" sets the contact aside and automatically drops them back into a re-engagement cadence on the date you picked. Six-month-later follow-ups actually happen.

Recommended plan

Professional

Professional at $39 per user is the right fit for outbound teams: unlimited sequences and workflows, five email accounts per user for inbox rotation, custom reports for funnel analysis, and the REST API for plugging in your enrichment or dialer of choice. Free and Starter do not give you the sequence volume you need; Business adds capabilities a pure outbound team will not use day-to-day.
See Professional pricing

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