Features

Built for how you actually sell

Not how a CRM vendor thinks you should sell. Tonic Desk gives you the tools your team will actually use — and none of the bloat they won't.

Contacts & Companies

Your entire network, organised

Unlimited contacts and companies with lifecycle tracking, custom fields, tags, and smart associations. Import from any CRM in minutes.

  • Lifecycle stages & lead scoring
  • Custom fields on every entity
  • CSV import with intelligent field mapping
  • Contact merge & deduplication
  • Activity timeline on every record
Tonic Desk contacts list view
Tonic Desk deal pipeline kanban board
Deal Pipeline

Your deals, at a glance

Drag-and-drop kanban boards with multiple customisable pipelines. Stage probability, weighted forecasting, and deal history tracking.

  • Multiple pipelines per workspace
  • Weighted revenue forecasting
  • Win/loss reason tracking
  • Multi-contact deal associations
Email & Activity

Email that lives inside your CRM

Connect SMTP or Gmail accounts. Send, receive, and track emails without leaving Tonic Desk. Every email auto-links to the right contact.

  • Open and click tracking
  • Multi-step email sequences
  • Reusable templates
  • Automatic contact linking
Tonic Desk contact detail with email timeline
Everything included

Every tool your team needs, in one plan

Contacts & Companies

Unlimited contacts with lifecycle tracking, lead scoring, custom fields, and smart company associations. Import from any CRM in minutes.

Visual Pipeline

Drag-and-drop kanban boards with multiple pipelines, stage probability, and weighted forecasting. See your entire revenue picture at a glance.

Email Integration

Connect SMTP or Gmail, track opens and clicks, send multi-step sequences, and use templates. Every email auto-links to the right contact.

Documents & E-Signatures

Create proposals, contracts, and NDAs from templates with merge tags. Collect legally binding signatures with sequential or parallel signing flows.

Payments

Generate Stripe-integrated payment links with multi-currency support and expiration dates. Attach payments to documents and track status in real time.

Campaigns & Broadcasts

Send email blasts, run drip campaigns, and schedule broadcasts to targeted segments. Track opens, clicks, bounces, and unsubscribes per campaign.

Forms & Lead Capture

Build web forms with 8 field types and public URLs. Submissions auto-create contacts with UTM attribution tracking and GDPR consent fields.

Workflow Automation

Trigger automations when contacts are created, deals move stages, or tasks complete. Send emails, create tasks, and update fields without lifting a finger.

Reports & Forecasting

Deal funnels, revenue forecasts, activity summaries, and lifecycle breakdowns. Export to CSV or share a live dashboard link with your team.

Enterprise & Compliance

Built for teams that need more than the basics

Client Portal

Customers access their documents, payments, and receipts via magic link -- no app login required. A professional self-service experience you can share.

Ad Reporting

Connect Facebook, Google, and LinkedIn ad accounts. See impressions, clicks, spend, CTR, and CPC in one unified cross-platform dashboard.

Segments

Build dynamic rule-based segments with 13+ attribute filters and AND/OR matching. Create static lists for manual curation. Real-time contact counts update as data changes.

Qualified Electronic Signatures

eIDAS-compliant Qualified Electronic Signatures via Namirial, Swisscom, and Infocert. The highest legal standard for document signing in the EU.

Audit Logging

Full audit trails on documents, signatures, and account activity. Know exactly who did what and when for compliance and accountability.

Custom Fields & Tags

Add custom fields to contacts, companies, and deals. Tag records for quick filtering and segment targeting. Your data model, your way.

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